

Nothing useful in the Event Logs, attach ProcMon to the spooler process and run through the condition that that causes the printer to stop working.Go check the Event Logs (Microsoft-Windows-PrintService/Admin) for something interesting.If HP does not or cannot help you do something really ugly like have a script monitor and restart the print spooler. Contact HP support and maybe they will be nice to you and provide you with an another driver that works.

Did that fix it? If so, it is probably a driver issue. At this point you are just guessing and that is just a waste of time. Were you able to reproduce the condition that causes the printer to stop working repeatably? Hooray. You're trying to find whatever condition causes the printer to puke. If you cannot, ask the user to keep track of everything they print by writing it down. See if you can reproduce the error condition. Start with ASCI text files, then move to Word documents and so on.

Disconneting, rebooting, and connecting - doesn't help - I see 3 Unknown devices in the Drivers and Printers and HP 1300 that works! I rebooted several times - nothing changes.

Now, I have reinstalled the OS and HP LaserJet 1300 works fine! But the other printer (HP OfficeJet 8000) and the scanner (Canon LiDE60) - wouldn't work after reboot (before reboot they worked). Now I am reinstalling system again, and I don't know what to do, once it will be up. I am installing it, it works just fine, then it throws "Print error". I reinstalled system several times - the same happens again and again. I tried to reinstall the driver (in all three modes) - no luck, I can't get it to print. In the Devices and Printers it shows yellow triangular exclamation mark warning sign on the printer and it says "Print error" in the queue. Now I installed Windows 7 圆4 (clean install), installed PCL5 drivers (USB plug-n-play mode), after that - connected the printer, and it worked just fine, until 2 hours later user contacted me, 'cause it stopped printing.
